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There are many reasons to choose us for your machining needs however the essentials for lasting business relationships are Price, Quality and Delivery, along with prompt friendly customer service. It's simply stated, but a lot goes on behind the scenes to be the top-rated supplier.
Firstly, Price. While we got your RFQ, we will analyse and choose the proper material and processing method, make the cost down in the early stage.
Secondly, Quality. Our ISO 9001:2015 quality management system started long before your request for a quote and goes beyond the delivery of the product. Our quality-minded professionals are trained in all aspects of quality and written procedures, in order to assure that all our customer’s specifications and requirements are met every step of the way.
Thirdly, Delivery. With our order tracking system, along with daily production meetings with key personnel, enables us to keep track of every order we receive to prevent any time delays. Even though there would have a delay for the unexpected, we will inform our customers advanced and will rush on it and try to shorten the time of delay. We are proud to hold an outstanding quality and on-time rating with all our customers.
The last but not the least, Service. One of our staff will follow your whole case till there is no any problem for your components while we get your enquiry and answer your questions about your components. That will easy your works and make the communication being more efficient. Customer satisfaction is our quest, we are all, ANOK PRECISION, ready to serve you now.
For us, what we want is not just a business relationship, but we hope to become friends who help each other. To this end, we will regularly visit business friends we have cooperated with or may cooperate with.
In 2019, in order to better face and understand customers' service needs for our products and problems in cooperation, we arranged a 20-day 5-person visit team to visit our customers in Germany, Denmark, Yangwei, Switzerland and the Netherlands to discuss our cooperation in depth. In the meeting, we discussed how to avoid the problems encountered in cooperation and the causes of these problems, and put forward corresponding more reasonable solutions according to the actual situation. At the same time, according to the development plan of our own company, we will discuss in depth more cooperation possibilities under the condition of mutual development and progress.
During the visit, we felt their sincerity, enthusiasm and goodwill. A more intuitive and in-depth understanding of their real product needs has laid an unbreakable foundation for our future cooperation and communication, and has irreplaceable significance for the stability of our cooperative relationship.
For us, this is also the first time we have directly communicated with customers face to face, which has different meanings for the continuous improvement of our products and technical services. Let us be more confident about new challenges in the future.
